Privacy Policy

LARKSPUR COMMERCE LTD (“we”, “us” or “our”) is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

LARKSPUR COMMERCE LTD
Company number: 17449249
Registered in England and Wales
Registered Office: Unit A, 82 James Carter Road, Mildenhall, Bury St. Edmunds, England, IP28 7DE
Email: info@larkspurcommerceltd.com
Telephone: +44 7596000750

2. Information We Collect

We may collect the following personal data:

Name and contact information (email address, phone number, delivery address)
Payment information (processed securely by our payment providers; we do not store full card details)
Order history and purchase preferences
Technical data (IP address, browser type, device information) via cookies

3. How We Use Your Data

We use your personal data for the following purposes:

Processing and delivering your orders
Communicating with you about your orders and account
Complying with legal obligations (e.g. tax and accounting requirements)
Improving our website and services
Sending marketing communications (only with your consent)

4. Legal Basis for Processing

We process your data under the following legal bases:

Contractual necessity: to fulfill your orders
Legal obligation: to comply with UK law
Legitimate interest: to improve our services
Consent: for marketing communications

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Order records are typically retained for 6 years in compliance with UK tax law.

6. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Rectify inaccurate data
Erase your data (“right to be forgotten”)
Restrict or object to processing
Data portability
Withdraw consent at any time

To exercise these rights, contact us at info@larkspurcommerceltd.com. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

7. Cookies

Our website uses essential cookies to maintain shopping carts, sign-in sessions and security. You can manage cookies through your browser settings; disabling essential cookies may prevent these features from working.

8. Third-Party Services

Our hosting provider processes technical data needed to operate this website. Payment and delivery providers will be identified when checkout is available.

9. Contact

For any privacy-related enquiries, contact us at info@larkspurcommerceltd.com.

Last updated: 11 September 2026